Shipping Information

Free standard domestic shipping for all Australian orders! No code required.

 

Regular domestic shipping – FREE
(2–6 business days)
Ships Monday Wednesday or Friday - order by 7pm the day before.

Express domestic shipping – $12
(1–2 business days - NOTE Delays may occur due to Australia Posts high volume during the pandemic)
Ships every weekday - order by 7pm the day before

Regular NZ shipping – $12 (this is HALF PRICE)
(5–7 business days)
Ships Monday Wednesday or Friday - order by 7pm the day before.

Express NZ shipping – $25 (this is HALF PRICE)
(3-5 business days, NOTE Delays may occur due to Australia Posts high volume during the pandemic)
Ships every weekday - order by 7pm the day before

 

All Australian orders are sent via Sendle* or Australian Post depending on the size of the order. All New Zealand orders are sent via Australia Post.

Australian Post and Sendle are currently the most economical options. Your patience is greatly appreciated during the pandemic as postage times may vary.

We take no responsibility for any issues with postal services that are out of our control. Please let us know of any issues so we can explore future solutions.

*Sendle is a registered B Corp and Australia's first 100% carbon neutral delivery service.

Returns and Refunds

We do not accept returns or offer refunds for change of mind.

Any order can be returned within 14 days of receipt with valid issue/concern (product quality, damaged during shipment). 

Only the product cost is refunded upon receipt of returned item. Buyer is responsible for cost of shipping back to seller. Refunds can only be given once I have received the unused item in its original packaging.

Please keep in mind that colour varies on individual computer screens.

 

TO START A REFUND

Contact me within 14 days of delivery. Please email kaytie@morethanwildflowers.com.au and quote your order number.

 Ship items back within 14 days of receiving your items.